Privacy Policy

Last updated:

This Privacy Policy describes how RUNG RIWAAJ (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from RUNG RIWAAJ (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you.

Information We Collect Directly from You:

  • Basic contact details including your name, address, phone number, email.

  • Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.

  • Account information including your username, password, security questions.

  • Shopping information including the items you view, put in your cart, or add to your wishlist.

  • Customer support information including the information you choose to include in communications with us.

Information We Collect through Cookies:
We automatically collect certain information about your interaction with the Services ("Usage Data") using cookies and similar technologies.

Information We Obtain from Third Parties:
We may obtain information about you from vendors and service providers who support our store (for example, Shopify, payment processors, and fulfillment partners).

How We Use Your Personal Information

  • Providing Products and Services: To process your payments, fulfill your orders, manage your account, and deliver customer support.

  • Marketing and Advertising: To send promotional messages, display offers, and personalize advertising.

  • Security and Fraud Prevention: To protect your data and detect unauthorized activity.

  • Communicating with You: To respond to your queries and improve our services.

Cookies

We use cookies to enhance your browsing experience, improve site performance, and show you relevant offers. You can manage cookie preferences through your browser settings.

How We Disclose Personal Information

We may disclose your information to:

  • Vendors or third parties performing services for us (e.g., payment processing, fulfillment, analytics).

  • Business partners and affiliates.

  • Authorities when required by law or to protect rights and safety.

User Generated Content

If you post reviews or other content publicly on our Site, it may be viewable by others. Please share carefully, as we cannot control third-party use of that information.

Third Party Websites and Links

Our Site may include links to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies before sharing your data.

Children’s Data

Our Services are not intended for children under 16. We do not knowingly collect data from minors.

Security and Retention of Your Information

We implement reasonable safeguards but cannot guarantee absolute security. The length of time we retain your data depends on legal and operational requirements.

Your Rights and Choices

You may have rights to:

  • Access, correct, or delete your data.

  • Request a copy or limit processing.

  • Opt-out of promotional communications anytime.

You can exercise these rights by contacting us.

Complaints

If you have complaints about how we process your information, please contact us first. We’ll do our best to resolve your concerns.

International Users

Your data may be transferred and processed outside your country, including in regions where privacy laws may differ.

Contact

If you have any questions about this Privacy Policy or want to exercise your rights, please contact us at:

📞 03265500707
📧info.rungriwaaj@gmail.com 
🏠  Lahore, Pakistan 54000

© 2025, RUNG RIWAAJ

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